Frequently Asked Questions
1. What is the NeoGlow Hover Ball?
The NeoGlow Hover Ball is a battery-operated indoor soccer toy that glides smoothly over any surface using hover technology. It features LED lights for exciting play and a soft foam bumper to protect furniture and walls.
2. Is the NeoGlow Hover Ball safe for indoor use?
Yes! The NeoGlow Hover Ball is designed with a soft foam bumper that cushions impacts, making it safe for furniture, walls, and baseboards.
3. What type of batteries does it use?
The NeoGlow Hover Ball requires 3 AA batteries (not included). Simply insert the batteries, turn it on, and start playing!
4. Can it be used on carpet?
The NeoGlow Hover Ball works best on smooth surfaces like wood, tile, and laminate floors. It may not glide as well on thick carpets.
5. Is it suitable for all ages?
Yes! The NeoGlow Hover Ball is perfect for kids and adults alike. Itβs great for family fun, solo play, or even friendly competitions.
6. How long does it last on a set of batteries?
Battery life depends on usage and battery quality.
7. How can I place an order?
You can order directly from our website at mizukistore.com β simply add the NeoGlow Hover Ball to your cart and check out securely!
8. What is your shipping policy?
We offer fast and reliable shipping across Canada. Visit our Shipping Policy page for full details on delivery times and costs. Typical shipping time is 1 week. Order tracking will be provided upon purchase.
9. How can I contact customer support?
If you have any further questions, feel free to reach out to us via our Contact Us page or email us at mizukistore.info@gmail.com. Our team is happy to help!
10. Is my personal information safe with you?
Absolutely! We take your privacy seriously and will never sell or share your personal data with third parties. For more details, please visit our Privacy Policy page